Privacy Policy
1. Information We Collect
A. Information You Provide
- Account information (name, email, phone, company name)
- Business identifiers (DOT/MC numbers, addresses)
- Driver information (license details, expiration dates, contact details)
- Operational data (loads, dispatches, documents such as BOL/POD, invoices, settlements)
- Billing information (processed by payment providers; we may store limited billing metadata)
B. Information Collected Automatically
- IP address, device type, browser, operating system
- Usage activity and logs (logins, actions in the app, audit events)
- Cookies and similar tracking technologies
2. How We Use Information
- Provide, maintain, and improve the TMS platform
- Authenticate users and administer accounts
- Process subscriptions and payments
- Prevent fraud, misuse, and security incidents
- Comply with legal obligations
- Provide customer support and communications
4. Data Retention
We retain information as long as necessary to provide the Service and for legitimate business purposes. Trial data may be deleted 30–90 days after trial expiration. Paid-account data is retained while active. After termination, data may be deleted after a reasonable retention period, subject to legal obligations.
6. Security
We use reasonable safeguards such as encrypted connections (TLS/SSL), access controls, and secure hosting practices. No system is fully secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may request access, correction, deletion, or restriction of processing. You may opt out of marketing emails.
8. GDPR (EU/EEA Users)
We process personal data under lawful bases including contract necessity, legitimate interests, legal obligations, and consent (where applicable).
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict/object
- Right to data portability
Data may be processed in the U.S. or other jurisdictions with appropriate safeguards.
9. CCPA/CPRA (California)
California residents may have rights to know, access, delete, and correct personal information. We do not sell personal information. We will verify requests before fulfilling them and will not discriminate for exercising privacy rights.
10. Children’s Privacy
The Service is not intended for users under 18. We do not knowingly collect data from children.
11. Changes
We may update this Privacy Policy. Continued use after updates indicates acceptance.
12. Contact
For privacy requests or questions, please contact us at the email address provided on the main site or in your account.